Shipping policy
Shipping Policy
At Dabate, we aim to make ordering practical food storage products simple and convenient for customers worldwide.
Free Worldwide Shipping
We provide free standard shipping worldwide on eligible orders placed through Dabate.site.
There is no standard shipping charge for qualifying orders, regardless of the customer's destination.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
Delivery times are estimates rather than guaranteed arrival dates. Actual delivery may vary depending on destination, customs procedures, carrier operations, local postal services, public holidays, severe weather, or other circumstances outside our reasonable control.
Order Processing
After an order is successfully placed, it may require processing and preparation before shipment.
Customers are responsible for providing a complete and accurate delivery address during checkout.
If you discover an error in your shipping information, please contact support@dabate.site immediately. Once an order has been processed or dispatched, we may not be able to change its destination.
International Orders
Dabate ships to customers around the world.
International shipments may be subject to customs procedures or local import requirements depending on the destination country. Such requirements are determined by local authorities and may occasionally affect delivery times.
Tracking
When tracking information is available for an order, it may be provided to the customer after shipment.
Please allow time for the shipping carrier to activate and update tracking information after the package enters its network.
Delayed Shipments
Although most orders are expected to arrive within the estimated delivery period, unexpected delays may occasionally occur.
If your order has not arrived within a reasonable period beyond the estimated timeframe, please contact us with your order number so that our support team can assist you.
Incorrect Addresses
Customers are responsible for reviewing their shipping details before completing checkout.
Dabate cannot guarantee successful delivery when incomplete or incorrect information has been provided. Contact us immediately if you notice an address error after ordering.
Damaged Packages
If an order arrives damaged, please photograph the packaging and affected products and contact us at support@dabate.site.
We will review the issue and provide assistance in accordance with our applicable policies.
Shipping Questions
Dabate
3251 Steveston Hwy
Richmond, British Columbia V7E 2J4
Canada
Phone: (778) 772-2454
Email: support@dabate.site