Contact Us

Thank you for visiting Dabate. Whether you have a question about a product, need assistance with an existing order, or would like information about shipping or returns, our customer support team is here to help.

Customer Support

For general questions, product inquiries, order assistance, shipping concerns, returns, refunds, or other customer service matters, please contact us using the details below.

Email: support@dabate.site
Phone: (778) 772-2454

When contacting us about an existing order, please include your order number and the email address used to place the order whenever possible. This helps our team locate your purchase and assist you more efficiently.

Mailing Address

Dabate
3251 Steveston Hwy
Richmond, British Columbia V7E 2J4
Canada

Order & Shipping Support

Dabate provides free worldwide shipping. Our standard estimated delivery timeframe is 7–10 days. Actual delivery may occasionally vary due to destination, customs processing, carrier delays, local postal services, or circumstances outside our reasonable control.

If you have questions regarding your shipment, please contact us at support@dabate.site.

Returns & Refunds

Eligible purchases may be returned within 30 days under our free return and refund policy. Please contact our customer service team before returning an item so that we can provide the appropriate instructions.

We appreciate your business and look forward to assisting you.